Oak Ridge Housing Authority: Frequently Asked Questions
Answers to the questions we hear most, about applying, eligibility, our programs, and living in an ORHA home. If you do not see your question, call 865-482-1006 or email info@orha.net.
Applying and Waiting Lists
How do I apply for housing assistance with the Oak Ridge Housing Authority, and is the waiting list open right now?
Applications for Oak Ridge Housing Authority (ORHA) programs are accepted only when a waiting list is open. Right now, our waiting lists are closed and we are not accepting new applications, and we cannot add names to a list while it is closed. When a list reopens, we will notify the public.
How will I know when an ORHA waiting list reopens?
We announce openings on orha.net and on our Facebook and LinkedIn pages, along with any required public notices. Following ORHA on social media is the fastest way to hear about openings, application windows, and how to apply.
Can I turn in my application or paperwork now, before a list is open?
No. Please wait until the Oak Ridge Housing Authority requests your documents. We cannot accept or process applications or supporting paperwork while the waiting list is closed, and submitting papers early does not reserve a place or speed up the process. When we open a list and reach your application, we will tell you exactly what to send and when.
How long does the ORHA application and waiting list process take?
Wait times depend on the program, the number of families ahead of you on the waiting list, available funding, and how often assistance becomes available. In general, applicants on a waiting list can anticipate a wait of about 12 to 18 months. The Oak Ridge Housing Authority contacts families in list order as assistance becomes available.
How do I check my place on the ORHA waiting list?
The Oak Ridge Housing Authority shares a general timeframe rather than a specific numbered position on the list. Applicants can generally anticipate a wait of about 12 to 18 months, and there is no need to check in, since we contact families in list order as assistance becomes available. The waiting lists are currently closed, and we will notify the public when a list becomes open.
What happens after I apply for ORHA assistance?
After you apply, your name is placed on the appropriate waiting list, generally in date and time order and subject to any preferences. When your name nears the top and assistance is available, the Oak Ridge Housing Authority contacts you to complete an eligibility interview and to provide documents such as identification, income, and household information. If you are found eligible, we help you move forward with your voucher or home.
Does ORHA give priority to certain applicants?
When assistance is available, the Oak Ridge Housing Authority applies the preferences set in its federally approved Annual Plan. Priority groups may include veterans through the HUD-VASH program, young people aging out of foster care, and households experiencing homelessness, among others. Preferences can change over time, so review the current Annual Plan or contact ORHA for details.
Eligibility and Income
Who is eligible for ORHA housing assistance?
Eligibility for Oak Ridge Housing Authority programs is based on household income, family size, citizenship or eligible immigration status, and the background screening required by HUD. Most assistance serves households at or below the income limits for their family size. Older adults, people with disabilities, veterans, and working families may all qualify. Final eligibility is determined at your interview when a waiting list is open.
What are the income limits for ORHA programs?
Income limits for Oak Ridge Housing Authority programs are set each year by HUD for the Knoxville, TN HUD Metro Area, which includes Oak Ridge, and they depend on both the program and your household size. Our Housing Choice Voucher (Section 8) program serves households at or below 30 percent of area median income (AMI). Our Project-Based Voucher homes, which make up Our Communities, serve households at or below 50 percent AMI. The new tax-credit homes in the Scarboro community serve households at or below 60 percent AMI. The figures shown are effective June 1, 2026 and are updated by HUD each year, so contact ORHA to confirm current limits and your household's eligibility.
| Household size | Housing Choice Voucher (30% AMI) | Project-Based Voucher homes (50% AMI) | Scarboro tax-credit homes (60% AMI) |
|---|---|---|---|
| 1 person | $21,800 | $36,300 | $43,560 |
| 2 people | $24,900 | $41,500 | $49,800 |
| 3 people | $28,000 | $46,700 | $56,040 |
| 4 people | $31,100 | $51,850 | $62,220 |
| 5 people | $33,600 | $56,000 | $67,200 |
| 6 people | $36,100 | $60,150 | $72,180 |
| 7 people | $38,600 | $64,300 | $77,160 |
| 8 people | $41,100 | $68,450 | $82,140 |
FY2026 income limits, Knoxville, TN HUD Metro Area (includes Oak Ridge), effective June 1, 2026. Figures are the maximum gross annual household income. The 80 percent low-income tier is intentionally not published, since ORHA no longer operates public housing.
How is my rent calculated in an ORHA home?
In Oak Ridge Housing Authority programs, rent is based on your household income rather than a fixed market rate. Most households pay about 30 percent of their adjusted monthly income toward rent and utilities, and the assistance covers the remainder up to program limits. Because rent follows income, it adjusts when your income changes and you report the change to us.
Do I have to be a U.S. citizen to receive ORHA assistance?
You do not have to be a U.S. citizen, but at least one member of your household must be a U.S. citizen or have eligible immigration status, as required by federal law. The Oak Ridge Housing Authority verifies this during the eligibility process, and assistance may be prorated for households with mixed eligibility.
Will a criminal record or a past eviction automatically disqualify me?
Not necessarily. The Oak Ridge Housing Authority screens applicants under HUD rules and its own policies, and only certain specific offenses result in mandatory denial. Other history is reviewed case by case, and you may have the opportunity to provide context or evidence of rehabilitation. ORHA follows fair housing law and considers reasonable accommodations for people with disabilities.
Programs and What ORHA Does
What housing programs does the Oak Ridge Housing Authority offer?
The Oak Ridge Housing Authority (ORHA) provides affordable housing and support for Oak Ridge families, older adults, veterans, and people with disabilities. Our programs include Project-Based Voucher homes that we own and manage across our Oak Ridge communities, Housing Choice Vouchers (Section 8) for use with participating private landlords, HUD-VASH vouchers for veterans, and the voluntary Family Self-Sufficiency program. We are also developing new affordable homes in the Scarboro community.
Is ORHA public housing?
No. The Oak Ridge Housing Authority is no longer a traditional public housing provider. Through a milestone called a Rental Assistance Demonstration (RAD) conversion, ORHA converted its 128 formerly public housing homes to long-term, project-based Section 8 contracts. These homes now operate under Project-Based Vouchers (PBV), which give residents stronger housing protections and allow ORHA to invest in the quality and long-term preservation of its properties.
What is a Project-Based Voucher (PBV) home?
A Project-Based Voucher (PBV) home is a rental home the Oak Ridge Housing Authority owns and manages, where the rental assistance stays attached to the unit. ORHA has 128 of these affordable homes across eight Oak Ridge communities, and rent is based on household income. PBV homes came out of ORHA's RAD conversion and are the foundation of what we call Our Communities.
What is the Housing Choice Voucher (Section 8) program?
The Housing Choice Voucher program, also known as Section 8, is tenant-based rental assistance that helps eligible families rent homes from participating private landlords. With a Housing Choice Voucher from the Oak Ridge Housing Authority, the assistance follows the family rather than staying with a specific unit. Families pay a portion of their income toward rent, and the voucher covers the remainder up to program limits.
Where can I use my ORHA Housing Choice Voucher?
An Oak Ridge Housing Authority Housing Choice Voucher can be used with participating private landlords in Oak Ridge and up to 10 miles outside the city, not including Knox County. The home must pass a health and safety inspection and the rent must be reasonable for the area. Voucher holders may also have portability options under federal rules, so contact ORHA before you plan a move.
What is HUD-VASH for veterans?
HUD-VASH, which stands for HUD Veterans Affairs Supportive Housing, pairs a housing voucher with support services from the U.S. Department of Veterans Affairs for veterans who need them. The Oak Ridge Housing Authority holds 35 VASH vouchers and is one of only four housing authorities in Tennessee that offer this program. Veterans interested in HUD-VASH typically begin through their VA case manager.
What is the Family Self-Sufficiency (FSS) program?
Family Self-Sufficiency (FSS) is a voluntary Oak Ridge Housing Authority program that helps residents set personal goals and build savings at their own pace while keeping their housing assistance. As a participant's earned income rises, a portion is set aside in an escrow savings account they can receive after meeting their goals. FSS supports steps toward education, employment, and greater financial stability. The program is led by FSS Coordinator Melinda Holder. To learn more or express interest, contact Melinda at mholder@orha.net or call the ORHA office at 865-482-1006.
What does ORHA's RAD conversion mean for current residents?
For residents, the Oak Ridge Housing Authority's RAD conversion means stronger, long-term housing protections and continued affordable rent based on income. Residents did not lose their homes in the conversion, and ORHA can now access private financing to improve and maintain its properties. If you have questions about how RAD affects your household, contact the ORHA office at 865-482-1006 or info@orha.net.
For Current Residents
How do I request maintenance or a repair in my ORHA home?
To submit a work order, current Oak Ridge Housing Authority residents should call the ORHA office at 865-482-1006, extension 130. ORHA keeps its own in-house maintenance team to respond to residents. For an emergency after hours, when the office is closed, call the after-hours emergency line at 866-755-2069. Please use the after-hours line only for true emergencies that affect health or safety.
Are pets allowed in ORHA homes?
Yes, certain types and sizes of pets are permitted in Oak Ridge Housing Authority homes. Before bringing a pet onto ORHA property, you must provide proof of vaccinations and spay or neuter documentation and pay a 200 dollar pet deposit. These pet rules do not apply to service animals or approved assistance animals, which are not considered pets and are not charged a pet deposit.
How do I report a change in my income or household?
Oak Ridge Housing Authority residents and voucher holders must report changes in income, employment, or household composition in a timely way, usually within the timeframe stated in your lease or program rules. Reporting changes keeps your rent accurate and your assistance in good standing. Contact the office at 865-482-1006 or info@orha.net to report a change.
What is annual recertification?
Annual recertification is a yearly review in which the Oak Ridge Housing Authority verifies your household's income, size, and other information to confirm continued eligibility and to set your rent for the coming year. You will be asked to provide current documents. Completing recertification on time is required to keep your housing assistance without interruption.
Can I move and take my Project-Based Voucher with me?
Project-Based Voucher assistance normally stays with the ORHA home, so it does not move with you. However, under ORHA's program, after you have lived in a project-based home for one year you may ask to go to the top of the list for a tenant-based Housing Choice Voucher, if you choose, subject to ORHA having voucher funding available. This gives residents a path to greater choice and mobility over time.
How do I file a complaint or grievance with ORHA?
The Oak Ridge Housing Authority has a formal grievance process that lets residents dispute a decision affecting their tenancy or assistance. To begin, contact the ORHA office at 865-482-1006 or info@orha.net and ask about the grievance procedure. You have the right to a fair review, and ORHA does not retaliate against residents for using this process.
For Landlords
How can landlords participate in ORHA's Housing Choice Voucher program?
Landlords in and around Oak Ridge can participate by renting to families who hold an Oak Ridge Housing Authority Housing Choice Voucher. To get started, contact ORHA at 865-482-1006 or info@orha.net. Your unit must pass a health and safety inspection and the rent must be reasonable for the area, and ORHA pays its portion of the rent directly to the landlord each month.
How and when do landlords get paid?
Under the Housing Choice Voucher program, the Oak Ridge Housing Authority pays its share of the rent directly to the landlord, generally by monthly payment, while the tenant pays their income-based share. Payments begin after the lease and the Housing Assistance Payments contract are in place and the unit has passed inspection. Contact ORHA for current payment procedures.
What is a housing quality inspection?
Before a voucher family moves in, and periodically afterward, the Oak Ridge Housing Authority inspects the home to confirm it meets federal health and safety standards. These inspections protect residents and landlords by making sure homes are safe, sanitary, and in good repair. ORHA schedules inspections with the landlord and tenant.
Accessibility and Fair Housing
How do I request a reasonable accommodation for a disability?
If you have a disability and need a reasonable accommodation or modification to access Oak Ridge Housing Authority housing or services, you may request one at any time, at no cost. Contact ORHA's Section 504 Coordinator, Jim Ratliff, Director of Operations, at jratliff@orha.net or 865-482-1006, extension 137. ORHA will work with you to meet your needs under Section 504 and the Fair Housing Act.
Does ORHA follow fair housing laws?
Yes. The Oak Ridge Housing Authority is an Equal Housing Opportunity provider and complies with the Fair Housing Act, Section 504 of the Rehabilitation Act, Title VI of the Civil Rights Act, the Violence Against Women Act (VAWA), and related civil rights laws. ORHA does not discriminate on the basis of race, color, national origin, religion, sex, familial status, or disability.
What protections does ORHA provide under the Violence Against Women Act (VAWA)?
The Violence Against Women Act (VAWA) protects applicants and residents who are survivors of domestic violence, dating violence, sexual assault, or stalking, regardless of gender. Under VAWA, the Oak Ridge Housing Authority cannot deny or end assistance based on a person's status as a survivor, and confidentiality safeguards apply. Contact ORHA to learn about your VAWA rights and protections.
Is ORHA housing accessible for people with disabilities?
The Oak Ridge Housing Authority provides accessible homes and reasonable accommodations for people with disabilities in keeping with Section 504 and the Fair Housing Act. Accessibility features and accommodations are arranged based on individual needs. To discuss an accessible home or an accommodation, contact ORHA's Section 504 Coordinator, Jim Ratliff, at jratliff@orha.net or 865-482-1006, extension 137.
About ORHA and the Community
What is the Oak Ridge Housing Authority, and what is its history?
The Oak Ridge Housing Authority (ORHA) is the housing authority for the city of Oak Ridge, Tennessee, established in September 1969 under Tennessee's Housing Authorities Law. Its first 50 homes were completed in 1976 on Van Hicks Lane, Van Hicks Place, and Joel Lane, followed by 78 more homes across scattered sites by 1986. In recent years, ORHA completed a RAD conversion of its 128 homes and began developing new affordable housing in the Scarboro community. Today, ORHA serves around 260 families each year through Project-Based Vouchers and Housing Choice Vouchers, including 35 VASH vouchers for veterans, and continues to develop new affordable homes. Its mission is to provide safe, attractive, and affordable housing that strengthens Oak Ridge families and neighborhoods.
Who runs the Oak Ridge Housing Authority?
The Oak Ridge Housing Authority is led by Executive Director Maria Catron and governed by a five-member Board of Commissioners appointed by the Oak Ridge City Council. The current commissioners are Board Chair Tom Beehan, Vice Chair Jim Palmer, and Commissioners Sharon Crane, Cindy Johnson, and Becky Dodson. Board meetings are open to the public.
What is the Scarboro Community Development project?
The Scarboro Community Development is the Oak Ridge Housing Authority's project to build more than 100 high-quality, affordable homes for families and seniors in the Scarboro neighborhood. The first phase includes new affordable rental homes now under construction, with future phases planned to add homes for ownership. ORHA is committed to honoring Scarboro's history and to working in partnership with the community.
What is the Elks Community Enrichment Center?
The Elks Community Enrichment Center is a planned community facility in the Scarboro neighborhood, developed with partners that include the U.S. Department of Energy and the Free Medical Clinic of Oak Ridge. Plans include community gathering space, health and wellness clinic space, a workforce and computer training lab, small business space, and a heritage display honoring the Scarboro 85 who helped integrate Oak Ridge schools. ORHA anticipates the building opening in 2027.
What is the ORHA Annual Plan, and when is the public hearing?
The Annual Plan is a document the Oak Ridge Housing Authority files with HUD each year that describes its policies, programs, and goals. ORHA holds an annual public hearing so residents and community members can review the plan and offer comments. The plan is available for review at the ORHA office, and hearing dates are posted on orha.net and shared on social media.
How is ORHA funded?
The Oak Ridge Housing Authority is funded primarily through the U.S. Department of Housing and Urban Development (HUD), along with rental income, grants, and partnerships. ORHA provides approximately 4.2 million dollars in housing assistance each year, holds about 4.25 million dollars in assets, and generates an estimated 9.8 million dollars in annual economic impact (NAHRO Economic Impact Calculator). Grants and partnerships help fund capital projects and community development.
How can I support or partner with ORHA?
The Oak Ridge Housing Authority welcomes partners, funders, landlords, and community organizations that share its mission of strengthening Oak Ridge neighborhoods. For donations or community partnerships, contact Rebecca Brado, Resource Development Officer, at rbrado@orha.net or 865-229-6731. Businesses, congregations, and nonprofits interested in partnering on housing, services, or community development are all welcome, and landlords can help by renting to families who hold Housing Choice Vouchers.
Contact and Hours
How do I contact the Oak Ridge Housing Authority?
You can reach the Oak Ridge Housing Authority by phone at 865-482-1006, by TTY at 800-877-8339, or by email at info@orha.net. Our address is 10 Van Hicks Rd, Oak Ridge, TN 37830. For questions about a specific program, ask to be directed to the right staff member, or email info@orha.net and we will route your message.
Can I visit the ORHA office in person?
The Oak Ridge Housing Authority office is currently not open for walk-in visits while we transition to a new administrative home. Please contact us first by phone at 865-482-1006 or by email at info@orha.net, and we will help you or arrange a time if an in-person meeting is needed. Watch orha.net for updates about our new office.
Is ORHA on social media?
Yes. Follow the Oak Ridge Housing Authority on Facebook at facebook.com/oakridgehousingauthority and on LinkedIn at linkedin.com/company/oak-ridge-housing-authority for the latest news, waiting list announcements, public notices, and community updates. Social media is the fastest way to hear when applications or waiting lists reopen.