Oak Ridge Housing Authority Privacy Policy

Protecting your private information is our priority.  This Statement of Privacy applies to www.orha.net  and governs data collection and usage.  For the purpose of this Privacy Policy, unless otherwise noted, all references to Oak Ridge Housing Authority (ORHA) includes www.orha.net.  By using the ORHA website, you consent to the data practices described in this statement.

Collection of your Personal Information

ORHA may also collect anonymous demographic information, which is not unique to you, such as your name.  We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by ORHA.  This information can include: your IP address, browser type, domain names, access times and referring website addresses. This site uses Google Analytics to track user behavior through the use of cookies. This information is used for the operation of the service, to maintain quality of service, and to provide general statistics regarding use of the ORHA website.

Use of your Personal Information

ORHA collects and uses your personal information to operate its website(s) and deliver the services you have requested.

ORHA does not sell, rent, or lease its customer lists to third parties.

ORHA may keep track of the websites and pages our users visit within ORHA, in order to determine what ORHA services are the most frequently accessed. 

ORHA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ORHA or the site; (b) protect and defend the rights of property of ORHA; and, (c) act under exigent circumstances to protect the personal safety of users of ORHA, or the public.

Use of Cookies

The ORHA website may use “cookies” to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the Web server that you have returned to a specific page.  For example, if you personalize ORHA pages or register with ORHA’s sites or services, a cookie helps ORHA to recall your specific information on subsequent visits.  This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.  When you return to the same ORHA website, the information you previously provided can be retrieved, so you can easily use the ORHA features that you customized.

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the ORHA services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, ORHA uses the following:

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

ORHA does not knowingly collect personally identifiable information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.  Users may opt-out of receiving any or all communications from ORHA by contacting us here:

  • Web page: (orha.net/optout)

Changes to this Statement

ORHA will occasionally update this Statement of Privacy to reflect company and customer feedback.  ORHA encourages you to periodically review this Statement to be informed of how ORHA is protecting your information.

Contact Information

ORHA welcomes your questions or comments regarding this Statement of Privacy.  If you believe that ORHA has not adhered to this Statement, please contact ORHA at:

Oak Ridge Housing Authority
10 Van Hicks Road
Oak Ridge, TN 37830

Email Address:
info@orha.net

Telephone number:
865-482-1006

Effective as of August 18,2021.

 

Approved August 18, 2021 Resolution # 1571